KM
Kay M

1 reviews | Active since Apr 2024

27 Apr 2024, 00:59

Accident

I am very disappointed with how this team handled my case when their renter crashed their car into my parked car on 15 April 2024. Their legal team sent me an email disassociating themselves of any third party liabilities saying I should deal with their client's renter directly. I feel so let down because the damages on my car are way expensive to ignore and now I have to deal with a tourist from Europe whose availability and involvement in this matter isn't guaranteed once they depart from South Africa in a few days time.

0
Replies (3)
Woodford Car Hire
Woodford Car Hire's reply29 Apr 2024, 08:12
Official
Dear Kay
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team
KM
Kay M's update30 Apr 2024, 09:29
Reviewer Update
the email is withheld
KM
Kay M's update29 May 2025, 13:58
Reviewer Update
Its been more than a year and no accountability taken from Woodford for their car that bumped my parked car driven by a tourist from Germany. The tourist left and they wont take accountability