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'Imraan Hatia

1 reviews | Active since Nov 2022

02 Nov 2022, 15:48

A memorable weekend trip to Durbs

We decided to treat my mom for her 80th birthday with a trip to Durban for the weekend and I urgently needed an 8 seater vehicle. After contacting a few rental companies, Woodford offered us the best quote, which was 20%-30% cheaper than the rest! When I arrived at the airport and made my way to the Woodford office I was anxious because of my experience with other car rental companies they sometimes disappoint on collection of the vehicle by either not having the vehicle (because they decided to give it to someone else) or giving you a lower spec vehicle which is very different to the vehicle on the website! However, I was very pleasantly surprised when a friendly gentleman, Jay, greeted me at the counter and after about 15 minutes sorted all the paperwork (me being a first time customer I was told takes a bit longer) and the cherry on the top was the vehicle he reserved - the new Kia Carnival. The vehicle was an absolute pleasure to drive and really made the weekend extra special for my mom, visiting old friends, family and places with all of us in one vehicle. It was truly a memorable weekend. Thank you Woodford Car Hire!

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply02 Nov 2022, 15:49
Official
Dear Imraan

Thank you so much for your positive feedback and for taking the time to post this review. 

We are so glad you're happy with the service received and our staff will be rewarded for achieving good customer care feedback.

Thank you for your support and patience.

Have a wonderful day further.

Yours sincerely,
Kayla Marriott 
Woodford Car Hire
Vision 2022 Team