DP
Derrell P

1 reviews | Active since Jan 2022

11 Jan 2022, 12:14

A little disappointed

Was an ok experience, for was far as car hiring goes. The guys were knowledgeable and very friendly when we collected. The drop off however was a little disappointing. We arrived just after 5 am to drop off the vehicle, as this was the slot we chose on their website, which is prepopulated, however there was not a soul around to receive us, and they only arrived after 6, and we had a flight take off at 7, thats all

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply11 Jan 2022, 13:06
Official
 

Dear Derrell 

Thank you for taking the time to review our service

I'm sorry to hear you had such a frustrating experience that's not what we like to hear.  iI you ever need assistance at any time, you can consult my customer care team on *** 

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us. 

Thank you for your continued support 

Yours Sincerely 
The Woodford Customer Care Team 
Kayla Marriott