A Glitch in the Booking and Availability of Automatic

Booking was seamless. However, when we got to ORTIA, we discovered that we were being given a manual when we specifically booked an automatic. After much discussion, the agent discovered that our booking reverted to manual car because they had no automatic available. We were offered a KIa Picanto Auto, which we did not accept. The manager then found an an auto in the model we booked.