KH
Kate H
1 reviews | Active since Jan 2023
13 Nov 2023, 11:07
A bit confused
I was a bit confused with the rental specifications of a long-term rent. I wasn't told that I needed to return every month I had the vehicle for. I have also just received a thank you before the next invoice. I also wasn't given a choice of my next vehicle. I was also sent an invoice with the contact number of someone who no longer works at the company.
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Replies (1)Woodford Car Hire's replyOfficial
13 Nov 2023, 13:07Dear Kate
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Abigail Mentor
The Woodford Group
Vision 2023 Team
Woodford Car Hire's reply13 Nov 2023, 13:07
Official
Dear Kate
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Abigail Mentor
The Woodford Group
Vision 2023 Team
