PA
Peter A

1 reviews | Active since Apr 2019

22 Dec 2023, 07:48

*****

I the options was zero I would have selected that. They are the cheapest or more affordable car hire company but it's like the " iceberg". Once they have your card details, they keep on pumping amount from your account days after the nightmare transaction came to an end. No explanation and the so called "Custome Care" response takes 24 -48 hours to respond. My car hire experience ended on the 18th of December, after duplicate transaction recoveries another scrupulous amount was deducted today? I don't know how to stop this other than reporting the company as "*****ulent" to my bank! Please be warned not to use them. This was a first and certainly the last time. I will warn all my friends and family to do the same.

0
Replies (2)
Woodford Car Hire
Woodford Car Hire's reply22 Dec 2023, 07:50
Official
Dear Peter
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.
 
Yours Sincerely.
 
Abigail Mentor
The Woodford Group
Vision 2023 Team
PA
Peter A's update22 Dec 2023, 07:58
Reviewer Update
This is just sugarcoating from Woidford. They had ample to resolve issues since 18th of December 2023. They have no intention to conclude this issue. They are still not done with me and keep on deducting scrupulous amounts from my account.