Careful of william hunt the glen

I bought a citroen from william hunt the glen, january 2024. I ask what does the manufacturing plan have to do with me purchasing the car from you in January 2024. The service plan extension you mentioned to us was that after the servicing with william hunt has reached the 3yr/60000km then I would need to have a service plan. What you offered us was an insurance shortfall thing which turned out to be pointless. If this is what conniving practices are in place then all is well, thank you for the colourful explanation to justify this....

This is what they tell me after I asked if I still have 1 more service as per the service book and their response is truly cunning. Why would a manufacture plan have anything to do with the end user and does not get communicated to the customer when they purchase the car, instead get told sign here, sign here and take out a shortfall thing that has no purpose at all.