1 reviews | Active since Apr 2022
Willard Xpress Lynwood, Pathetic Service!!!
I wish there was a lower review than a 1 Star for the pathetic after sales service recieved from Willard Xpress Lynwood. Purchased a Brand new battery in Feb 2024 and in November drive down to Durban and the battery was dead! had to purchase a new battery, I contacted Willard Lynwood and the manager Johan seems to be very very shady, he toom the battery on 6 November and said he needs to test it which will take 2 days and have not heard from him since! i figure he is doing a full autopsy report like i murded the battery! Now he is keepinf quiet despite many emails and calls I am just being ignored! looks like they dont offer the 1 year warranty because they know they sell defected batteries which will die in 7 months! Johan and Lynwood Xpress seem ti be selling off defected batteries and ****ming customers of hard earned money! Becareful when purchasing from them and make sure you have another R3000 in & months to purchase from a more reputable store because these people will definately rob you!
We’re truly sorry to hear about your experience and the frustration caused by the situation with your battery and the service you received. This is certainly not the standard of service we strive to provide.We will investigate and escalate this matter with the Willard representative immediately and provide a solution as soon as possible.
Thank you for bringing this to our attention, and we appreciate your patience as we resolve it.
Best regards,
Willard Batteries
We’re truly sorry to hear about your experience and the frustration caused by the situation with your battery and the service you received. This is certainly not the standard of service we strive to provide.We will investigate and escalate this matter with the Willard representative immediately and provide a solution as soon as possible.
Thank you for bringing this to our attention, and we appreciate your patience as we resolve it.
Best regards,
Willard Batteries
