KK
Kris K
1 reviews | Active since Mar 2019
23 Feb 2024, 13:35
Willard battery warranty 25 months, TRASH PRODUCT
Bought a Willard battery warranty 25 months, it broke 25mths 17 days later ! trashy product PUBLIC stay away from these TIME BASED PRODUCTS !
Helpful (0)
Replies (4)0
Replies (4)
Willard Batteries's replyOfficial
23 Feb 2024, 16:18Hi Kris,
We apologise for any inconvenience you may have experienced. We understand your frustration with the timing of the battery failure just outside of the warranty period. While our batteries undergo rigorous testing to ensure durability and longevity, occasional failures can occur due to various factors. We will escalate your issue and someone from our customer service department will get in touch with you to try and resolve this.
Thank you, Team Willard
We apologise for any inconvenience you may have experienced. We understand your frustration with the timing of the battery failure just outside of the warranty period. While our batteries undergo rigorous testing to ensure durability and longevity, occasional failures can occur due to various factors. We will escalate your issue and someone from our customer service department will get in touch with you to try and resolve this.
Thank you, Team Willard
Willard Batteries's reply23 Feb 2024, 16:18
Official
Hi Kris,
We apologise for any inconvenience you may have experienced. We understand your frustration with the timing of the battery failure just outside of the warranty period. While our batteries undergo rigorous testing to ensure durability and longevity, occasional failures can occur due to various factors. We will escalate your issue and someone from our customer service department will get in touch with you to try and resolve this.
Thank you, Team Willard
We apologise for any inconvenience you may have experienced. We understand your frustration with the timing of the battery failure just outside of the warranty period. While our batteries undergo rigorous testing to ensure durability and longevity, occasional failures can occur due to various factors. We will escalate your issue and someone from our customer service department will get in touch with you to try and resolve this.
Thank you, Team Willard
Willard Batteries's replyOfficial
27 Feb 2024, 10:27Hello Kris,
We've been attempting to get in touch with you for some time now, but without success. Please keep your phone nearby throughout the day as we'll make another attempt to reach you in order to address this issue for you.
Thank you,
Team Willard
We've been attempting to get in touch with you for some time now, but without success. Please keep your phone nearby throughout the day as we'll make another attempt to reach you in order to address this issue for you.
Thank you,
Team Willard
Willard Batteries's reply27 Feb 2024, 10:27
Official
Hello Kris,
We've been attempting to get in touch with you for some time now, but without success. Please keep your phone nearby throughout the day as we'll make another attempt to reach you in order to address this issue for you.
Thank you,
Team Willard
We've been attempting to get in touch with you for some time now, but without success. Please keep your phone nearby throughout the day as we'll make another attempt to reach you in order to address this issue for you.
Thank you,
Team Willard
KK
Kris K's updateReviewer Update
27 Feb 2024, 15:3727 FEB 2024, WILLARD BATTERIES MANAGEMENT responded with---->
A REPLACEMENT BATTERY VOUCHER will be sent through to my email. WELL DONE TO WILLARD BATTERIES !!
NOW that's what consumers of today expect.
A REPLACEMENT BATTERY VOUCHER will be sent through to my email. WELL DONE TO WILLARD BATTERIES !!
NOW that's what consumers of today expect.
KK
Kris K's update27 Feb 2024, 15:37
Reviewer Update
27 FEB 2024, WILLARD BATTERIES MANAGEMENT responded with---->
A REPLACEMENT BATTERY VOUCHER will be sent through to my email. WELL DONE TO WILLARD BATTERIES !!
NOW that's what consumers of today expect.
A REPLACEMENT BATTERY VOUCHER will be sent through to my email. WELL DONE TO WILLARD BATTERIES !!
NOW that's what consumers of today expect.
Willard Batteries's replyOfficial
27 Feb 2024, 15:56Hi Kris,
Thank you for the positive feedback. We are happy to have been able to assist you.
Kind Regards,
Team Willard
Thank you for the positive feedback. We are happy to have been able to assist you.
Kind Regards,
Team Willard
Willard Batteries's reply27 Feb 2024, 15:56
Official
Hi Kris,
Thank you for the positive feedback. We are happy to have been able to assist you.
Kind Regards,
Team Willard
Thank you for the positive feedback. We are happy to have been able to assist you.
Kind Regards,
Team Willard