TP
Trevor P
1 reviews | Active since Oct 2019
28 May 2025, 15:08
Willard battery, dishonest
I bought about 4 x truck batteries 689, from Willard Richards bay, 4 months ago. Batteries are not holding charge and Willard rep says poles are damaged, warranty is not valid. This is just disappointing as batteries are flat, refuse to even charge.
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Willard Batteries's replyOfficial
09 Jul 2025, 10:19Dear Terry
Thank you for reaching out and bringing this to our attention.
We’re sorry to hear that you're experiencing issues with your truck batteries and understand how frustrating this must be. While physical damage to the battery terminals can unfortunately void the warranty, we’d still like to assist wherever possible.
To assist us in our investigation, please email us at ***. We’ll review the case with the relevant team and determine the best way to support you.
Your feedback is important to us, and we’re committed to ensuring a fair and transparent process.
Kind regards,
Willard Batteries
Thank you for reaching out and bringing this to our attention.
We’re sorry to hear that you're experiencing issues with your truck batteries and understand how frustrating this must be. While physical damage to the battery terminals can unfortunately void the warranty, we’d still like to assist wherever possible.
To assist us in our investigation, please email us at ***. We’ll review the case with the relevant team and determine the best way to support you.
Your feedback is important to us, and we’re committed to ensuring a fair and transparent process.
Kind regards,
Willard Batteries
Willard Batteries's reply09 Jul 2025, 10:19
Official
Dear Terry
Thank you for reaching out and bringing this to our attention.
We’re sorry to hear that you're experiencing issues with your truck batteries and understand how frustrating this must be. While physical damage to the battery terminals can unfortunately void the warranty, we’d still like to assist wherever possible.
To assist us in our investigation, please email us at ***. We’ll review the case with the relevant team and determine the best way to support you.
Your feedback is important to us, and we’re committed to ensuring a fair and transparent process.
Kind regards,
Willard Batteries
Thank you for reaching out and bringing this to our attention.
We’re sorry to hear that you're experiencing issues with your truck batteries and understand how frustrating this must be. While physical damage to the battery terminals can unfortunately void the warranty, we’d still like to assist wherever possible.
To assist us in our investigation, please email us at ***. We’ll review the case with the relevant team and determine the best way to support you.
Your feedback is important to us, and we’re committed to ensuring a fair and transparent process.
Kind regards,
Willard Batteries