YC
Yulan C
1 reviews | Active since Jun 2010
01 Jul 2024, 15:12
WILLARD BATTERIES UNRELIABLE
Poor experience bought a battery 12 December 2023 from Orbit batteries Randburg first winter battery dies. 6 months, more or less. went back to supplier - all of a sudden now they must test battery, and my vehicle is standing while they do all this had less than 8V charge. called Willard - now its standard practice they must test the battery, but they they don't tell you all this when you buy it. terms and conditions are so small you need a telescope to read called Willard they sent me to are rep - who doesn't answer his phone. waiting to see if he calls back. Don't buy Willard - they have slipped in their reliability - big time
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Replies (1)Willard Batteries's replyOfficial
01 Jul 2024, 16:12Dear Yulan,
Thank you for informing us about this issue. We sincerely apologize for the inconvenience and frustration you have encountered. We recognize the importance of a dependable battery, particularly in winter. We will escalate this matter to the appropriate team and have someone reach out to you to resolve this issue.
Kind regards,
The Willard Team
Thank you for informing us about this issue. We sincerely apologize for the inconvenience and frustration you have encountered. We recognize the importance of a dependable battery, particularly in winter. We will escalate this matter to the appropriate team and have someone reach out to you to resolve this issue.
Kind regards,
The Willard Team
Willard Batteries's reply01 Jul 2024, 16:12
Official
Dear Yulan,
Thank you for informing us about this issue. We sincerely apologize for the inconvenience and frustration you have encountered. We recognize the importance of a dependable battery, particularly in winter. We will escalate this matter to the appropriate team and have someone reach out to you to resolve this issue.
Kind regards,
The Willard Team
Thank you for informing us about this issue. We sincerely apologize for the inconvenience and frustration you have encountered. We recognize the importance of a dependable battery, particularly in winter. We will escalate this matter to the appropriate team and have someone reach out to you to resolve this issue.
Kind regards,
The Willard Team
