RG
Ralph G
1 reviews | Active since Dec 2015
10 Dec 2020, 15:16
Willard Batteries quality is really bad
6 months old battery but due to scratch on terminal they dont want to replace the battery.. Extremely bad product. rather buy generic battery than you expect the quality you receive
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Replies (2)
Willard Batteries's replyOfficial
10 Dec 2020, 15:20Hi there, thank you for reaching out to us. May we kindly request that you share your complaint/concern with us on ***. The Willard Team
Willard Batteries's reply10 Dec 2020, 15:20
Official
Hi there, thank you for reaching out to us. May we kindly request that you share your complaint/concern with us on ***. The Willard Team
RG
Ralph G's updateReviewer Update
10 Dec 2020, 15:24Reply from Willard
" Our warranty is designed to provide a replacement product for a reasonable amount of time and on condition that there are no external damages to the battery. If this was the case, we would have gladly replaced the battery, but we must abide by the terms and conditions in order be fair to all of our End user. "
Single scratch from Car terminal to battery terminal.
" Our warranty is designed to provide a replacement product for a reasonable amount of time and on condition that there are no external damages to the battery. If this was the case, we would have gladly replaced the battery, but we must abide by the terms and conditions in order be fair to all of our End user. "
Single scratch from Car terminal to battery terminal.
RG
Ralph G's update10 Dec 2020, 15:24
Reviewer Update
Reply from Willard
" Our warranty is designed to provide a replacement product for a reasonable amount of time and on condition that there are no external damages to the battery. If this was the case, we would have gladly replaced the battery, but we must abide by the terms and conditions in order be fair to all of our End user. "
Single scratch from Car terminal to battery terminal.
" Our warranty is designed to provide a replacement product for a reasonable amount of time and on condition that there are no external damages to the battery. If this was the case, we would have gladly replaced the battery, but we must abide by the terms and conditions in order be fair to all of our End user. "
Single scratch from Car terminal to battery terminal.