JR
Jayren R

1 reviews | Active since May 2023

27 May 2023, 15:38

Willard Batteries Poor Product & Customer Service

I re**** on Willard battery so much, but I am extremely disappointed with the product and its customer service is worst. Bought a Willard battery and got 25 months warranty, battery needed to be replaced just after the 2 years ended. The KZN service rep refused to replace it or even help. Willard batteries are **** and just meant to last for the warranty period as another money-making scheme. Midas Mt. Edgecombe refused to assist as well and blamed it on the rep.

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Replies (1)
Willard Batteries
Willard Batteries's reply29 May 2023, 08:50
Official
Hi Jayren. We apologise for your experience.
We will escalate this with the relevant team, and someone will be in touch with you soon.