AC
Andrea C

1 reviews | Active since Oct 2010

17 Jan 2024, 11:22

Willard Batteries HAS NO WARRANTY Credentials

NEVER EVER BUY WILLARD BATTERIES EVER !!!!!!!!!!!!!!!! Useless customer service and backup. On 18 July 2023, I bought a new 639 Battery from Willard Express Lynnwood for my car now today 17 January 24 not even 6 months down the battery doesn't want to take charge. Two months ago my father also bought a 639 Battery from Willard Roodepoort also packed up before the year warranty was done, and BOTH SHOPS Refused to change or Refund ..... but it states 1 year warranty ... NEVER EVER BUY WILLARD BATTERIES EVER !!!!!!!!!!!!!!!! Useless customer service and backup

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Replies (1)
Willard Batteries
Willard Batteries's reply17 Jan 2024, 12:30
Official
Hi Andrea

We sincerely apologise for the inconvenience you've experienced with our product and the service you received from our Lynnwood store. We appreciate you bringing this matter to our attention.

We will escalate this with our customer service team and someone will be in contact with you to try and resolve the issue.

Thank you, team Willard