JS
Junaid S

1 reviews | Active since May 2021

11 May 2021, 14:03

Warranty not upheld

I’ve purchased a vehicle a month ago with a Willard battery. Battery was bought November 2020 by the previous owner does not have the slip. Battery is not holding charge now took it to Willard elandsfontein and there refused to hold warranty despite the date engraved and production batch code. And them verifying that the battery is still under warranty. And also phoned there warehouse called AutoX. Same thing

0
Replies (3)
Willard Batteries
Willard Batteries's reply11 May 2021, 14:10
Official
Hi Junaid, Thank you for reaching out to us. We acknowledge receipt of your complaint and ensure to escalate it to the necessary department. Alternatively, you can email ***. We apologise for any inconvenience caused. The Willard Team.

JS
Junaid S's update11 May 2021, 15:08
Reviewer Update
Okay I’ll await your response
JS
Junaid S's update11 May 2021, 15:08
Reviewer Update
Can’t view email address