MM
Murimisi M
1 reviews | Active since Jan 2015
15 Jul 2024, 14:46
Substandard service by Willard batteries
I bought an AGM battery I at around March 2024, by May 2024 it was flat. I went to the retailers and got a charge but by end of May 2024 it was flat again. I took it to Midas Luipaardsvlei and requested a willard representative to check on it. I waited for 3 weeks for him to come, he apparently authorised a replacement BUT when I went to collect I was given the same battery which is acting up every morning with initial start. The rep is dropping my calls and shouting at me.
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Willard Batteries's replyOfficial
16 Jul 2024, 09:44Dear Murimisi,
We sincerely apologize for the issues with your AGM battery and the service you received. We take this seriously and are here to help.We will escalate this issue with the relevant department and have someone reach out to you for further assistance.
Kind Regards,
Team Willard
We sincerely apologize for the issues with your AGM battery and the service you received. We take this seriously and are here to help.We will escalate this issue with the relevant department and have someone reach out to you for further assistance.
Kind Regards,
Team Willard
Willard Batteries's reply16 Jul 2024, 09:44
Official
Dear Murimisi,
We sincerely apologize for the issues with your AGM battery and the service you received. We take this seriously and are here to help.We will escalate this issue with the relevant department and have someone reach out to you for further assistance.
Kind Regards,
Team Willard
We sincerely apologize for the issues with your AGM battery and the service you received. We take this seriously and are here to help.We will escalate this issue with the relevant department and have someone reach out to you for further assistance.
Kind Regards,
Team Willard