NEVER BUY A BATTERY FROM WILLARDS

I bought a battery 668AGM in September 2023, one year later the batteries just dies whilst i am driving. Got a jump start and managed to drive home. When i tried to jump start the battery again in order to drive to Willards Midrand where i bought it refused. We took off the battery and took it to the Midrand branch on the 5th November where i was told the battery will be charged overnight and get feedback. No feedback receievd had to go in and ask the following day and was told the battery is not charging they now have to wait for the claims rep who comes every Monday. Come Monday 11 November no feedback, gave it a day still nothing then i call again to ask and was told the claim rep did not come he will come next Monday. What nonsense, you are inconveniencing me when i bought the battery you did not give me the run around now its convinient to you guys to take your time and resolve our issues. I asked for this to be attended to and was told you can come take your battery and take to the head office in Elandsfontien. You call the head office and the rude receptionist simply drops your call without directing you to the claims department. This is disgusting customer service from a company that was trusted by many. It is not a secret that your batteries are not up to standard anymore you can see the complaints here, the least you can is take of those customers who are still loyal to you. I will never buy a battery from this company again i am beyond disappointed!!!! GET YOUR CLAIMS REP DO THEIR JOBS FOR HEAVENS SAKE and replace my battery