CP
Candry P

1 reviews | Active since May 2011

20 Jan 2016, 13:22

Good Customer Service

On the 31 December 2014, I bought a Willard Battery @ HI-Q in Springs and on the 17 January 2016, the battery gave me a problem. I wrote an email to Sandrie on the 18/01/2016 and without any hesitation I got a call from Sandrie and the email, telling me that they will sort out my problem. With a swift move, I got an email from Roger, informing me that they will send a mobile van Operator to check and exchange my battery with the new one. Even when the Operator arrives to me, he was friendly and he even said sorry for the incident.<br> <br> To Willard as the Company, Roger, Sandrie, Charonomy and Operator, I SALUTE YOU ALL, for treating us as KING. I will always support Willard and thank you very-very much.<br> <br> Long live WILLARD!!!

0
Replies (1)
Willard Batteries
Willard Batteries's reply20 Jan 2016, 13:35
Official
Hello candrypadi,

Hi Csndry. Wow we are most certainly flattered by your positive experience. As a company we aim to please. Looking forward to been of assistance to you should the need ever arise.