NK
Neels K

1 reviews | Active since Jan 2013

04 Jul 2019, 14:26

False advertising and no warranty on Willard batteries

I bought a Willard battery in December for my tractor at Senwes Parys. Six months later and the battery is faulty and Senwes refuse to change the battery as they claim the one connection is broken and not covered by warranty. I will never buy a Willard battery ever again as it is false advertising and no warranty.

0
Replies (4)
Willard Batteries
Willard Batteries's reply04 Jul 2019, 14:35
Official
Good day Neels

Please forward your contact details so that one of our sales staff can contact you directly to address your concern regarding the warranty on your battery.
Our warranty is only on factory faults and not on any signs of physical abuse.

Regards

The Willard Team
NK
Neels K's update04 Jul 2019, 14:57
Reviewer Update
My Contact details are ***
Willard Batteries
Willard Batteries's reply04 Jul 2019, 15:09
Official
You can also contact us on our call centre number ***. 

Willard Batteries
Willard Batteries's reply04 Jul 2019, 16:07
Official
Good day Neels

We are unable to pick up your contact details. Please  forward your query with your details to the following e-mail address - ***. 
One of our staff will respond.

Many thanks for your understanding.

The Willard Team