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Mluleki Zonda'bathakathi Ndlela

1 reviews | Active since May 2020

08 Nov 2023, 11:17

Don't buy WILLARDS BATTERY to you will regret

Don't buy WILLARDS BATTERY FROM MIDAS they have poor customer service and their battery are ******* bought it last year now it giving me problems it doesn't start a car and they're refusing to replace it

0
Replies (7)
Willard Batteries
Willard Batteries's reply08 Nov 2023, 12:32
Official
Hi Mluleki,

We are sorry to hear about your experience with our battery purchased from Midas. We take customer satisfaction seriously, and we apologise for any inconvenience you've faced. We will escalate this with our customer service team and someone will be in contact with you to try and resolve the issue.

Thank you,
The Willard team
MZN
Mluleki Zonda'bathakathi Ndlela's update09 Nov 2023, 10:42
Reviewer Update
Thank you how long must I wait for you to call me
Willard Batteries
Willard Batteries's reply09 Nov 2023, 10:49
Official
Hi Mluleki,

We apologise for the delay. Your case has been assigned to our customer service team. Someone will be in contact with you today.

Thank you,
The Willard team.
MZN
Mluleki Zonda'bathakathi Ndlela's update09 Nov 2023, 11:33
Reviewer Update
Okay
Willard Batteries
Willard Batteries's reply09 Nov 2023, 11:47
Official
Thank you for your patience and understanding.

Kind regards,
The Willard team
MZN
Mluleki Zonda'bathakathi Ndlela's update12 Nov 2023, 13:46
Reviewer Update
Thank you she did and I'm waiting to meet her. yesterday I took the battery to battery center in Randburg they said it is faulty I wasn't driving the car unfortunately they don't print out the slip
Willard Batteries
Willard Batteries's reply15 Nov 2023, 17:09
Official
Hi Mluleki,

Thank you for the feedback.

Kind regards,
The Willard team