GH
Glen H
1 reviews | Active since Jan 2025
20 Jan 2025, 14:37
Battery last 2 years and 1 month terrible product
I Bought a Willard Battery from Best Drive Randpark on 29/12/2022 Yesterday at a shopping center my car wouldn't start. I took the battery back to Best Drive and they tested it and told me it was not charging. The sales man told me its a 2 year guarantee. How can a battery last 2 and a month after the guarantee its faulty. Really bad service I wont buy another Willard product again and advise all my friends and relatives not to support Willard.
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Willard Batteries's replyOfficial
20 Jan 2025, 16:50Hi Glen,
Thank you for sharing your experience with us. We’re sorry to hear about the trouble you encountered with your battery and the inconvenience it caused.
While our batteries are built to last and provide reliable service, we understand how frustrating it can be when they don’t meet expectations. The 2-year guarantee ensures coverage within the warranty period, but we would still like to assist in investigating the matter further.
A Willard representative will contact you soon to provide a solution.
A Willard representative will contact you soon to provide a solution.
Best regards,
Willard Batteries
Willard Batteries
Willard Batteries's reply20 Jan 2025, 16:50
Official
Hi Glen,
Thank you for sharing your experience with us. We’re sorry to hear about the trouble you encountered with your battery and the inconvenience it caused.
While our batteries are built to last and provide reliable service, we understand how frustrating it can be when they don’t meet expectations. The 2-year guarantee ensures coverage within the warranty period, but we would still like to assist in investigating the matter further.
A Willard representative will contact you soon to provide a solution.
A Willard representative will contact you soon to provide a solution.
Best regards,
Willard Batteries
Willard Batteries