TL
Turk L

1 reviews | Active since Nov 2019

11 Jan 2023, 22:48

Bad news

After having read morethan 10 reviews, it seems as we all have the same problem. So willard shop suppliers are not willing to help anyone. My battery has been giving me problem since last year. I've had to unplug it multiple time to get it charged. The supplier at first said it has charging problem. Took it to electricians that proved that my charging was fine. Took it back after a week to the supplier. I was told the manager was on Holliday. The staff member was even ready to man handle me since i had room to be mistreated after I've spent money to buy that battery. An hour later the manager called and said the terminals are not smooth. Mind you I've had to remove the battery multiple time to get it charged! What do you expect.... Lesson learnt, my previous battery lasted me 4 years. All thanks to Willard, I have to go back to my old brand, accept my loss and move on. *** that's my numbers. The supplier is based at Cresslawn, Kempton Park.

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Replies (1)
Willard Batteries
Willard Batteries's reply12 Jan 2023, 09:39
Official
Hi Turk. Thank you for letting us know about this. We apologise about your experience. We have forwarded this to the respective team and they will contact you soonest to assist you further. Have a good day further! The Willard Team.