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Teboho M
1 reviews | Active since Feb 2018
01 Mar 2025, 09:04
Bad customer service
I have changed batteries like underwear I encounter a problem with every 6 months changing battery currently I was in rurals I could not start checking if my water battery is ok then I see it was fine but the battery was dead I took the car back to Willard in brits the lady she told me they can't replace it so I will live my car at home I will never buy another battery again
Helpful (0)
Replies (3)0
Replies (3)
Willard Batteries's replyOfficial
03 Mar 2025, 13:03Hi Teboho,
We’re truly sorry to hear about your experience and understand how frustrating repeated battery issues can be. At Willard Batteries, we strive to provide reliable products, and we take concerns like yours seriously. We’d like to look into this further to understand what might be causing the issue and see how we can assist.
A representative from our customer service team will be in touch with you to assist further.
Best regards,
The Willard Batteries Team
We’re truly sorry to hear about your experience and understand how frustrating repeated battery issues can be. At Willard Batteries, we strive to provide reliable products, and we take concerns like yours seriously. We’d like to look into this further to understand what might be causing the issue and see how we can assist.
A representative from our customer service team will be in touch with you to assist further.
Best regards,
The Willard Batteries Team
Willard Batteries's reply03 Mar 2025, 13:03
Official
Hi Teboho,
We’re truly sorry to hear about your experience and understand how frustrating repeated battery issues can be. At Willard Batteries, we strive to provide reliable products, and we take concerns like yours seriously. We’d like to look into this further to understand what might be causing the issue and see how we can assist.
A representative from our customer service team will be in touch with you to assist further.
Best regards,
The Willard Batteries Team
We’re truly sorry to hear about your experience and understand how frustrating repeated battery issues can be. At Willard Batteries, we strive to provide reliable products, and we take concerns like yours seriously. We’d like to look into this further to understand what might be causing the issue and see how we can assist.
A representative from our customer service team will be in touch with you to assist further.
Best regards,
The Willard Batteries Team
TM
Teboho M's updateReviewer Update
05 Mar 2025, 19:08I went to buy a new battery today 05/03/2025 since Willard is not reliable and they don't have costumer service so I went to buy new battery at tyger wheel and they explained the rules and regulations to me in Brits call the ask for Rickie he knows costumer car
TM
Teboho M's update05 Mar 2025, 19:08
Reviewer Update
I went to buy a new battery today 05/03/2025 since Willard is not reliable and they don't have costumer service so I went to buy new battery at tyger wheel and they explained the rules and regulations to me in Brits call the ask for Rickie he knows costumer car
Willard Batteries's replyOfficial
10 Mar 2025, 14:08Hi Teboho,
We’re truly sorry to hear that you feel this way. Providing excellent customer service is a priority for us, and we regret that your experience did not meet expectations. We appreciate your feedback and will review the situation internally to ensure we continue improving our service.
If there’s anything we can do to assist you further, please don’t hesitate to reach out us on ***
Best regards,
The Willard Batteries Team
We’re truly sorry to hear that you feel this way. Providing excellent customer service is a priority for us, and we regret that your experience did not meet expectations. We appreciate your feedback and will review the situation internally to ensure we continue improving our service.
If there’s anything we can do to assist you further, please don’t hesitate to reach out us on ***
Best regards,
The Willard Batteries Team
Willard Batteries's reply10 Mar 2025, 14:08
Official
Hi Teboho,
We’re truly sorry to hear that you feel this way. Providing excellent customer service is a priority for us, and we regret that your experience did not meet expectations. We appreciate your feedback and will review the situation internally to ensure we continue improving our service.
If there’s anything we can do to assist you further, please don’t hesitate to reach out us on ***
Best regards,
The Willard Batteries Team
We’re truly sorry to hear that you feel this way. Providing excellent customer service is a priority for us, and we regret that your experience did not meet expectations. We appreciate your feedback and will review the situation internally to ensure we continue improving our service.
If there’s anything we can do to assist you further, please don’t hesitate to reach out us on ***
Best regards,
The Willard Batteries Team