KK
Kgadi K

1 reviews | Active since Oct 2019

13 Apr 2023, 14:56

Bad attitude

On the 15th March my car battery was replaced at Best Drive Constantia, where I had bought it on the 18th May 2021. It had a 2 year warranty. Today on the 13th April, I received a call from Best Drive saying Willard Batteries, alleges that the battery that I exchanged, was 2 months overdue for replacement. A simple question is, it took Willard Batteries almost a month to allege that the battery that I took in was wrong. What doesn't make sense is I took in my battery because it was not charging . This is ridiculous. I have a receipt to prove purchase of my car battery.

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Replies (1)
Willard Batteries
Willard Batteries's reply13 Apr 2023, 16:14
Official
Hi Mamokgadi,

We apologise for your experience. Please note we have escalated your concern to our Customer Service Department, and someone will contact you shortly to assist you further.

Thanks, the Willard Team.