DF
Dale F
1 reviews | Active since Jan 2017
17 Sept 2019, 08:00
26 months and dead
26 months ago i bought a willard battery after really having great success with willard batteries in the past. I see my battery only has a 25 month warrantee and seems really suspicious that there is a 25 month warrantee and a couple weeks after that expires my battery dies. I dont want to move away from willard but fearful my next battery will do the same therefore feel i must change brands. Please advise
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Replies (2)
Willard Batteries's replyOfficial
30 Sept 2019, 09:10Good day Dale
Thank you for bringing your concerns to our attention.
We will have someone from our call centre make contact with you to put you at ease regarding the warranty on the battery.
Regards
The Willard Team.
Thank you for bringing your concerns to our attention.
We will have someone from our call centre make contact with you to put you at ease regarding the warranty on the battery.
Regards
The Willard Team.
Willard Batteries's reply30 Sept 2019, 09:10
Official
Good day Dale
Thank you for bringing your concerns to our attention.
We will have someone from our call centre make contact with you to put you at ease regarding the warranty on the battery.
Regards
The Willard Team.
Thank you for bringing your concerns to our attention.
We will have someone from our call centre make contact with you to put you at ease regarding the warranty on the battery.
Regards
The Willard Team.
DF
Dale F's updateReviewer Update
30 Sept 2019, 09:34Hi. Sad it took almost 2 weeks for you to reply.. nonetheless.. The warrantee was honoured. Was replaced. Which I appreciate. When i replaced it, i was told that I am not eligible for a new receipt and warrantee on the new battery, which i found strange
DF
Dale F's update30 Sept 2019, 09:34
Reviewer Update
Hi. Sad it took almost 2 weeks for you to reply.. nonetheless.. The warrantee was honoured. Was replaced. Which I appreciate. When i replaced it, i was told that I am not eligible for a new receipt and warrantee on the new battery, which i found strange