ZI
Zureida I

1 reviews | Active since Nov 2014

08 Mar 2015, 14:10

Wrong Voucher Provided

I bought a Wiki Deal for Limno's on the 27/02 <br> I got my Friend to also purchase one, I usually recommend friends buying If there are good deals available.<br> We both selected Claremont. <br> When going there yesterday we had the worse experience EVER. other than bad customer services the cashier advised that the codes were not lists at their store we should contact wikideals to find out what store. This annoyed me as I was 100% sure I selected Claremont. I know this because I told my friend not to select wrongly as I knew how this worked. <br> <br> Yet I was given a voucher number that was not on the list at Claremont. After the bad experience Im no longer interested in buying from wikideals an would like a refund on my vouchers thanks <br> I'm available after 5 to speak

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Replies (1)
Wikideals
Wikideals's reply12 Mar 2015, 10:12
Official
Hello ZureidaIsmail,

Trust you are well.

We do apologise for the issues you experienced at one of our vendors and thank you for advising us of the problem which arose.

Our system sends out all coupons automatically and the option chosen by the customer is displayed on the actual coupon, we cannot alter this information.

We have check your name in our system and there is 1 purchase for Limnos on the 27 February and the store selected was Claremont and this is indicated on your coupon just below your coupon number.

Please could you email *** with the other coupon details so that we can check our system and provide you with feedback.

Kind Regards
The Wikideals Team

Best regards,