Disgusting service

Bought a couples shooting range coupon from Wikideals at R600 last year end of October, I tried redeeming the voucher multiple weekends and the vendor was just not able to assist, on top of this, they closed for festive season, I tried again in January and the same saga as in 2025, I emailed Wikideals 3 times and no response, this is absolutely Appalling service!