Business closed / zero support?

Item: WiFibre
Rating: 1
Author: Jan K

Hi, have been having connection issues with our Wifibre line. Logging a few support tickets = no response. Phoned the office a few times, left messages with the CEO, Meyer = no response. Use to be a great stable offering, but not sure what happenend recently - any new clients be careful.

Helpful (0)

Replies (3)

Jan K's updateReviewer Update

20 May 2016, 20:13

after more phone calls, still no response. Then I get an invoice! Wifibre, this is sick.

Jan K's update20 May 2016, 20:13

Reviewer Update

after more phone calls, still no response. Then I get an invoice! Wifibre, this is sick.

Jan K's updateReviewer Update

20 May 2016, 20:14

this explains why they also pulled down their facebook page.

Jan K's update20 May 2016, 20:14

Reviewer Update

this explains why they also pulled down their facebook page.

Jan K's updateReviewer Update

13 Jun 2016, 18:28

We have feedback on the issue - was related to a global virus attack on Ubiquiti products which took their APs down.

They came out, upgraded firmware and made sure our network is up an running.

Has been solid since.

Jan K's update13 Jun 2016, 18:28

Reviewer Update

We have feedback on the issue - was related to a global virus attack on Ubiquiti products which took their APs down.

They came out, upgraded firmware and made sure our network is up an running.

Has been solid since.