WhatApp

Extremely disappointed with the way WhatsApp is handing my query I have a WhatsApp account***) that has been blocked and have not been doing anything malicious on it. I was just responding to messages. I am trying to get an answer from them for the exact reason for the number been blocked with no answer is almost a business week. I only want to rectify the issue but cannot do so if I don't know exactly what the reason for blocking the account is.