Nov '25 - Oct '26
Frequently Asked Questions About Westwood Insurance Brokers
How is Westwood Insurance Brokers rated on Hellopeter?
Hellopeter has tracked Westwood Insurance Brokers across 29 reviews. Westwood Insurance Brokers hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Westwood Insurance Brokers? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2015
Third party claim nightmare! Company dishonest
My brand new vehicle was rammed into, a month after purchase, by a bakkie insured by a company represented by Westwood Brokers Insurance whilst stationary. The car that hit mine is a company car. Ive engaged Westwood Brokers Insurance and was advised my claim results would come back in 3 weeks. We are at week 6 with a ton of ignored emails, empty promises as well plain deceit! Ive asked numerous times for rhe broker to tell me who they are representing so I can escalate- and am asked to engage them only. To date- I do not know who they are representing although that is my legal right! My car is rusting at the back as I await a result I have no idea as to when it shall be attended to! Taylar Gilbert has made an absolute fool out of me, giving me dates and not following through! I am so upset!
1 reviews | Active since Nov 2015
Third party claim nightmare! Company dishonest
My brand new vehicle was rammed into, a month after purchase, by a bakkie insured by a company represented by Westwood Brokers Insurance whilst stationary. The car that hit mine is a company car. Ive engaged Westwood Brokers Insurance and was advised my claim results would come back in 3 weeks. We are at week 6 with a ton of ignored emails, empty promises as well plain deceit! Ive asked numerous times for rhe broker to tell me who they are representing so I can escalate- and am asked to engage them only. To date- I do not know who they are representing although that is my legal right! My car is rusting at the back as I await a result I have no idea as to when it shall be attended to! Taylar Gilbert has made an absolute fool out of me, giving me dates and not following through! I am so upset!
1 reviews | Active since Mar 2012
Highly Commendable Customer Service
I would like to acknowledge Kerissa Pillay from West Wood Insurance Brokers for her outstanding Customer Service. Not only is Kerissa Pillay punctual and prompt with dealing with customers, she goes the extra mile. Always available and always willing to assist with consistent feedback through out the claim process. Kerissa Pillay thank you very much for your consistency when dealing with customers, your Customer Service is highly commendable. Also thank you to the rest of the team members from West Wood Insurance Brokers Regards Cameron Theron
1 reviews | Active since Mar 2012
Highly Commendable Customer Service
I would like to acknowledge Kerissa Pillay from West Wood Insurance Brokers for her outstanding Customer Service. Not only is Kerissa Pillay punctual and prompt with dealing with customers, she goes the extra mile. Always available and always willing to assist with consistent feedback through out the claim process. Kerissa Pillay thank you very much for your consistency when dealing with customers, your Customer Service is highly commendable. Also thank you to the rest of the team members from West Wood Insurance Brokers Regards Cameron Theron
1 reviews | Active since Mar 2020
Commendation for Outstanding Service by Serisha Maharaj
Amazing customer service once again from Westwood Insurance Brokers. Their professionalism and efficiency continue to exceed expectations.
1 reviews | Active since Mar 2020
Commendation for Outstanding Service by Serisha Maharaj
Amazing customer service once again from Westwood Insurance Brokers. Their professionalism and efficiency continue to exceed expectations.
1 reviews | Active since Mar 2020
Excellent service from Serisha
I am writing to formally commend Serisha for the exceptional service she has provided throughout the handling of my client’s recent claim. From the very beginning of the process, Serisha has demonstrated a level of professionalism, dedication, and empathy that truly stands out. Her communication has been consistently clear, timely, and informative. She kept us updated at every stage, ensuring we understood the next steps and what to expect. In a process that can often feel overwhelming and uncertain, Serisha approach brought a sense of calm and confidence. She never once failed to follow through on her commitments, and her reliability has been deeply appreciated. What impressed me most was her ability to balance efficiency with genuine care. She treated our concerns with respect and urgency, and I always felt that our case mattered to her. It’s rare to encounter someone who not only excels in their role but also makes the experience feel personal and reassuring. She has been an absolute pleasure to deal with, and I believe her work reflects the highest standards of your team and company. I wanted to ensure her efforts did not go unnoticed and hope this feedback can be shared with her and recognized appropriately. Thank you for fostering a team where excellence like Serisha can thrive.
1 reviews | Active since Mar 2020
Excellent service from Serisha
I am writing to formally commend Serisha for the exceptional service she has provided throughout the handling of my client’s recent claim. From the very beginning of the process, Serisha has demonstrated a level of professionalism, dedication, and empathy that truly stands out. Her communication has been consistently clear, timely, and informative. She kept us updated at every stage, ensuring we understood the next steps and what to expect. In a process that can often feel overwhelming and uncertain, Serisha approach brought a sense of calm and confidence. She never once failed to follow through on her commitments, and her reliability has been deeply appreciated. What impressed me most was her ability to balance efficiency with genuine care. She treated our concerns with respect and urgency, and I always felt that our case mattered to her. It’s rare to encounter someone who not only excels in their role but also makes the experience feel personal and reassuring. She has been an absolute pleasure to deal with, and I believe her work reflects the highest standards of your team and company. I wanted to ensure her efforts did not go unnoticed and hope this feedback can be shared with her and recognized appropriately. Thank you for fostering a team where excellence like Serisha can thrive.