1 reviews | Active since Mar 2021
Always research your choice of VET, before the Emergency happens.
We should have known to not take our Rusty there when faced with an accident situation bigger then a local vet in our area could handle. During August 2019 we were referred to an eye specialist vet who worked from Westville Vet and hospital. Our adopted Great Dane Arnold was adopted with Glaucoma. He was initially seen by Westville vet soon after he arrived from Great Dane Rescue South Africa as per their recommendation, that we bench mark the Glaucoma. A year later we returned to check and after a discussion and visit we scheduled for an ultrasound and a possible eye removal as he had no vision. To spare you of the long version, they performed and ultrasound and then a CT scan and then said that they could not perform this operation and that our Arni should be Euthanised. I raced back from where I was scheduled to be about 1 hour away to find Arni shivering on the floor of the vet with his drip still bandaged to his arm with nothing attached. I asked why the needle was still in his arm and they rep****,' so they could Euthanise him'. We were clearly horrified and took him home for a second opinion. The bill was again a fortune and disproportionate for absolutely nothing that we did not know already. Arni is alive and well living his best life with the same Glaucoma today 2021 No pain just a little scary to look at.
We are left asking "WHAT" do these people actually do other than run up huge bills and then suggest putting your much loved pet to sleep. Never a follow up call or any kind of care given. Scary to think, had we not returned immediately, they would have added Arni to their very high stat of Euthanising animals. Great pity that in the moment of the emergency with Rusty, we had no time to consider our options. Please google for all reviews on this vet. If I had, Rusty would not have been taken there.
