Oct '25 - Sep '26
Frequently Asked Questions About Westville Veterinary Hospital
How is Westville Veterinary Hospital rated on Hellopeter?
Hellopeter has tracked Westville Veterinary Hospital across 29 reviews. Westville Veterinary Hospital hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Westville Veterinary Hospital ? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2026
Worst experience at Westville Vet Hospital
Worst experience at Westville Vet Hospital We took our sick girl to Westville Vet Hospital after she had been unwell for a week. We first went to a vet in Chatsworth who couldn’t find the cause, so we decided to take her to Westville vet hospital because she was getting worse From the start, the experience was disappointing. Our girl was aggressive because she was sick and scared — yes, she is a Pitbull, but she is normally the sweetest dog. We explained her history clearly, including that she has trauma from a grooming incident and struggles with FOMO. The doctor asked us to put a muzzle on her, which we did ourselves. It took time because she was distressed, and there was no assistance offered by the staff during this process. The doctor left the room and told us to ask the reception to call him when we are done Even after the muzzle was on, the Dr Tom was still visibly afraid to handle her. Bloods were taken, and then we were given two options: 1. Leave her there for further tests, but we were told it was high risk for the doctor and staff so this is not an option anymore ( the Dr refused to admit her) 2. Take an injection and tablets and go home and try to give her the meds This left us shocked — we trusted that vets are trained to handle sick and fearful animals, especially in a hospital setting. We chose the injections and tablets because we felt pressured and uncertain. That night, our girl became worse. We had no choice but to drive all the way to Ballito Vet Hospital, they helped us with our girl even though she was scared and being aggressive they even put on the muzzle . They immediately knew what was wrong, handled her professionally and confidently, admitted her without hesitation, and she had to undergo emergency surgery. Thanks to Ballito Vet Hospital, she survived. Westville Vet Hospital is a no for me . They need better-trained doctors who know how to handle Pitbulls and other strong breeds when they are sick, scared, and in pain — not turn them away I would not recommend this vet hospital whatsoever
1 reviews | Active since Feb 2026
Worst experience at Westville Vet Hospital
Worst experience at Westville Vet Hospital We took our sick girl to Westville Vet Hospital after she had been unwell for a week. We first went to a vet in Chatsworth who couldn’t find the cause, so we decided to take her to Westville vet hospital because she was getting worse From the start, the experience was disappointing. Our girl was aggressive because she was sick and scared — yes, she is a Pitbull, but she is normally the sweetest dog. We explained her history clearly, including that she has trauma from a grooming incident and struggles with FOMO. The doctor asked us to put a muzzle on her, which we did ourselves. It took time because she was distressed, and there was no assistance offered by the staff during this process. The doctor left the room and told us to ask the reception to call him when we are done Even after the muzzle was on, the Dr Tom was still visibly afraid to handle her. Bloods were taken, and then we were given two options: 1. Leave her there for further tests, but we were told it was high risk for the doctor and staff so this is not an option anymore ( the Dr refused to admit her) 2. Take an injection and tablets and go home and try to give her the meds This left us shocked — we trusted that vets are trained to handle sick and fearful animals, especially in a hospital setting. We chose the injections and tablets because we felt pressured and uncertain. That night, our girl became worse. We had no choice but to drive all the way to Ballito Vet Hospital, they helped us with our girl even though she was scared and being aggressive they even put on the muzzle . They immediately knew what was wrong, handled her professionally and confidently, admitted her without hesitation, and she had to undergo emergency surgery. Thanks to Ballito Vet Hospital, she survived. Westville Vet Hospital is a no for me . They need better-trained doctors who know how to handle Pitbulls and other strong breeds when they are sick, scared, and in pain — not turn them away I would not recommend this vet hospital whatsoever
1 reviews | Active since Jun 2024
Unprofessional lack empathy for per
I came in two weeks ago with my dog shadow doctor Minnie did x-ray said my dog heart is cost R3850 enlarged that must come back to do and echo e of the heart today I brought dog back to do echo e today only find out dog heart is not enlarged everything okay doctor smith double to sedated my dog and charge me R4670 and got two handles to carry dog to car when got home my dog can't move how unprofessional yourl double sedated my dog and now he stuck in the car
1 reviews | Active since Jun 2024
Unprofessional lack empathy for per
I came in two weeks ago with my dog shadow doctor Minnie did x-ray said my dog heart is cost R3850 enlarged that must come back to do and echo e of the heart today I brought dog back to do echo e today only find out dog heart is not enlarged everything okay doctor smith double to sedated my dog and charge me R4670 and got two handles to carry dog to car when got home my dog can't move how unprofessional yourl double sedated my dog and now he stuck in the car
1 reviews | Active since Apr 2023
Poor communication and consideration
Westville Veterinary Hospital are greedy for money and don't truly care about helping your pet. I have had to spend 14k on tests alone, all for Dr Richard Smith to tell me that my Husky has an ongoing sinus issue. It was never made clear that additional costs would be incurred when sending tests to the laboratory and, now I am hit with a 2nd invoice for more money. The lack of consideration and clarity is appalling. These people only care about making their pockets heavier.
1 reviews | Active since Apr 2023
Poor communication and consideration
Westville Veterinary Hospital are greedy for money and don't truly care about helping your pet. I have had to spend 14k on tests alone, all for Dr Richard Smith to tell me that my Husky has an ongoing sinus issue. It was never made clear that additional costs would be incurred when sending tests to the laboratory and, now I am hit with a 2nd invoice for more money. The lack of consideration and clarity is appalling. These people only care about making their pockets heavier.