Westgate Mall Mitchells Plain
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Westgate Mall Mitchells Plain
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Collette T
1 reviews | Active since Aug 2026
8 Aug 2026, 07:14
I had a old banking ...
I had a old banking account by then and a worker advised me to get a update account...
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Collette T
1 reviews | Active since Aug 2026
8 Aug 2026, 07:14
I had a old banking ...
I had a old banking account by then and a worker advised me to get a update account...
0
Replies (0)DT
Donald T
1 reviews | Active since May 2026
16 May 2026, 16:35
PENSIONER vs SECURITY
Saturday 16 May 2026, Westgate Mall, Mitchells Plain @ 12:20...I parked my motorcycle in the usual place outside the Shoprite entrance. I returned at 13:10 to discover my bike has been clamped by the Security Guard, who by the way could hardly speak English. Anyway, he escorts me to the Security Office where I speak to a Supervisor. After a debate, whereby I told him that I am a pensioner and that was my means of transport. He Insisted that I pay the fine of R300.00 before releasing the bike. Then he states that I should return at 18:00 and they will release the bike without prejudice. I explained to him that should I park in a parking bay, I am told I am taking up space that a motor vehicle could park. I am then directed to the pavement out of the public walkway and told that is where I should park in future. This is what I have been doing all the years without a problem. There are no signs stating that you cannot park in these zones. So it is AUTHORITIASM going beyond the rules and regulations and their duties by making up rules to suit themselves. I have been parking in the same zones for 11 years without incident and today the Security Guards decide to change the rules to suit themselves and to show the Public their AUTHORITY. At no stage did they ask me for my details, nothing. I came to one conclusion, these are DEI employees and have no clue of rules and regulations. If the **** should go down at the Mall, they would run out the back door. I feel what happened today is unacceptable as there are a few motorcyclist that park in the same zones I use and never ever have they been clamped. I then proceeded to the Taxi Rank and took the Taxi home. I was dropped of and had a long distance to walk carrying heavy parcels with impaired mobility after an operation on my left leg. This will be taken up with Mall Management for their attention. See less
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Donald T
1 reviews | Active since May 2026
16 May 2026, 16:35
PENSIONER vs SECURITY
Saturday 16 May 2026, Westgate Mall, Mitchells Plain @ 12:20...I parked my motorcycle in the usual place outside the Shoprite entrance. I returned at 13:10 to discover my bike has been clamped by the Security Guard, who by the way could hardly speak English. Anyway, he escorts me to the Security Office where I speak to a Supervisor. After a debate, whereby I told him that I am a pensioner and that was my means of transport. He Insisted that I pay the fine of R300.00 before releasing the bike. Then he states that I should return at 18:00 and they will release the bike without prejudice. I explained to him that should I park in a parking bay, I am told I am taking up space that a motor vehicle could park. I am then directed to the pavement out of the public walkway and told that is where I should park in future. This is what I have been doing all the years without a problem. There are no signs stating that you cannot park in these zones. So it is AUTHORITIASM going beyond the rules and regulations and their duties by making up rules to suit themselves. I have been parking in the same zones for 11 years without incident and today the Security Guards decide to change the rules to suit themselves and to show the Public their AUTHORITY. At no stage did they ask me for my details, nothing. I came to one conclusion, these are DEI employees and have no clue of rules and regulations. If the **** should go down at the Mall, they would run out the back door. I feel what happened today is unacceptable as there are a few motorcyclist that park in the same zones I use and never ever have they been clamped. I then proceeded to the Taxi Rank and took the Taxi home. I was dropped of and had a long distance to walk carrying heavy parcels with impaired mobility after an operation on my left leg. This will be taken up with Mall Management for their attention. See less
0
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Trevor-Ronne Whiteboy
1 reviews | Active since Jul 2020
27 Feb 2026, 11:38
Westgate Mall Firearms Towards Customers
On the 25/02/2026, myself, my brother & his 12 year old daughter had lunch at Pedros at Westgate Mall. After we had lunch, we decided to go back home and booked an Uber for us to get back home. While we were standing outside the entrance of the mall waiting for out Uber to pick us up, I was busy enjoying my can of soft drink that I have purchased at Shoprite inside the mall and out of the blue one of the security guards came from nowhere to grab my soft drink out of my hands while I was taking a sip and threw it on the ground. I asked him why he grabbed my drink out of my hands without even speaking to me and he rep**** by saying I am not allowed to drink alcohol on the premises of the mall. This means he assumed my soft drink was alcohol and decided to be disrespectful to grab it out of my hands without even speaking to me. I have expressed my dissatisfaction to him being disrespectful towards me while he had done an act of violence in front of the minor child. While myself and him could not come to an understanding after around 2 to 4 minutes, another security car pulled up and draw their massive firearms 2 men with big firearms surrounding me and making the minor child feel traumatized. I spoke to them in a very respectful manner and I felt there was no need for any firearms to me drawn out in public to a normal civilian like myself who had no weapons on me. I am living in Mitchells Plain for 36 years and I have shop at Westgate mall since it opened as a child and this is the very first time I have uncounted this poor management of Westgate mall. I believe security should be there to protect us as the customers and not make us feel threatened or intimated by weapons and have better communication skills that has more respect towards us as customers. I am in the process of seeking legal advise based on the security guards that drew 2 massive firearms out in the open public towards me and my family including a minor child.
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Trevor-Ronne Whiteboy
1 reviews | Active since Jul 2020
27 Feb 2026, 11:38
Westgate Mall Firearms Towards Customers
On the 25/02/2026, myself, my brother & his 12 year old daughter had lunch at Pedros at Westgate Mall. After we had lunch, we decided to go back home and booked an Uber for us to get back home. While we were standing outside the entrance of the mall waiting for out Uber to pick us up, I was busy enjoying my can of soft drink that I have purchased at Shoprite inside the mall and out of the blue one of the security guards came from nowhere to grab my soft drink out of my hands while I was taking a sip and threw it on the ground. I asked him why he grabbed my drink out of my hands without even speaking to me and he rep**** by saying I am not allowed to drink alcohol on the premises of the mall. This means he assumed my soft drink was alcohol and decided to be disrespectful to grab it out of my hands without even speaking to me. I have expressed my dissatisfaction to him being disrespectful towards me while he had done an act of violence in front of the minor child. While myself and him could not come to an understanding after around 2 to 4 minutes, another security car pulled up and draw their massive firearms 2 men with big firearms surrounding me and making the minor child feel traumatized. I spoke to them in a very respectful manner and I felt there was no need for any firearms to me drawn out in public to a normal civilian like myself who had no weapons on me. I am living in Mitchells Plain for 36 years and I have shop at Westgate mall since it opened as a child and this is the very first time I have uncounted this poor management of Westgate mall. I believe security should be there to protect us as the customers and not make us feel threatened or intimated by weapons and have better communication skills that has more respect towards us as customers. I am in the process of seeking legal advise based on the security guards that drew 2 massive firearms out in the open public towards me and my family including a minor child.
0
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