1 reviews | Active since Mar 2018
western union offices at park station always offline
i attend western union offices at park station in Johannesburg to receive money almost every month , well for the past 3 months their system are off line on a regular basis and it does not look like it is going to get fixed .
Good day
Thank you for bringing this to our attention. The Executive Resolutions Team at Western Union will be in contact with you shortly.
Kind Regards
Western Union
Good day
Thank you for bringing this to our attention. The Executive Resolutions Team at Western Union will be in contact with you shortly.
Kind Regards
Western Union
Dear Patrice Amundala,
Western Union is writing in response to the complaint we received from you dated 03/10/2018 which was submitted via Hello Peter. In your complaint, you indicate that you occasionally had issues with receiving money at a particular location in Johannesburg. Unfortunately, we are unable to investigate your concerns further due to the lack of information provided. Western Union has made three attempts to contact you to gather this information.
If you experience a similar occurrence in the future, please contact Western Union from the agent location so we may be able to assist in a more timely fashion.
I assure you that your business is greatly valued and sincerely regret any inconvenience you have experienced with the initial handling of your issues.
Western Union considers this case closed. If you have you have any additional questions or concerns regarding this complaint or resolution, please email us at *** and provide the Western Union Reference #: ***6.
Sincerely,
The Western Union Executive Resolutions Team
Dear Patrice Amundala,
Western Union is writing in response to the complaint we received from you dated 03/10/2018 which was submitted via Hello Peter. In your complaint, you indicate that you occasionally had issues with receiving money at a particular location in Johannesburg. Unfortunately, we are unable to investigate your concerns further due to the lack of information provided. Western Union has made three attempts to contact you to gather this information.
If you experience a similar occurrence in the future, please contact Western Union from the agent location so we may be able to assist in a more timely fashion.
I assure you that your business is greatly valued and sincerely regret any inconvenience you have experienced with the initial handling of your issues.
Western Union considers this case closed. If you have you have any additional questions or concerns regarding this complaint or resolution, please email us at *** and provide the Western Union Reference #: ***6.
Sincerely,
The Western Union Executive Resolutions Team