WM
William M

1 reviews | Active since Jan 2015

11 Jul 2016, 10:49

Western Union loses another client

<p>My colleague went into the Benmore Gardens, Western Union branch this morning to change some currency. Apparently, one should have travelled in the last one month for them to change any currency for you.........This does not make any sense. </p> <p>What if I haven't travelled but a client paid me in dollars or pounds. Kindly explain the logic behind this madness. </p> <p>I personally told him that Western Union should be shut down because if it isn't one thing, its another. </p> <p>With the changing trends and breakthoughs in international money transfers, do no be surprised if you have to shut down your outlets due to lack of customers, as a result of *********** and rude staff.</p>

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Replies (1)
Western Union
Western Union's reply12 Jul 2016, 13:53
Official

Dear William,

Western Union is a wire transfer company - we provide a number of different services, designed to serve our customers' needs. At this time, we do not offer currency exchange services. Please keep in mind, if a wire transfer is sent using our services, an exchange rate may be app**** in accordance with local regulations.

Western Union constantly introduces new services and improves the existing ones to further meet our customers' needs. In the future, you may check our website westernunion.com for any changes in the services we provide.

If you have any additional questions or require further assistance, please do not hesitate to contact us again.

Kind Regards,

Executive Resolutions Department