Western Union closed down?
<p>For the past week my brother in-law has een trying to get monies owed to him through WU. The agents either tell him they are off-line or that they are closed. monies that i have been waiting for, 2 weeks now and the same answer. today he walked into a branch and they told him they are closing down and if he wants to get paid he must travel to JHB head office and fight with them? </p> <p> </p> <p>As a monitery managment system i have never seem such incompitence with a company. Off-line for 2 weeks? what for? we are waiting for our money and cant do anything because your company refuses to help us. </p> <p> </p> <p> </p> <p>I require an answer about the state of monies owed as i am now encuring penalties due to the lack of any professionalism. I will be holding all penalties associated with your imcompitence. </p> <p> </p> <p>My atternoyes have opened a case with the consumer council and is working on a ******** case. </p> <p> </p> <p>Consumer ref# ********** 3kt</p> <p> </p> <p>******** case will proceed if not rectified before the 18th of July 2016. </p>
Western Union Reference #: 83250
Western Union is writing to you in response to the complaint you sent to Hello Peter.com. You stated that the receiver attempted to receive the funds several times; however, he was advised by the receiving agent that the agent was either offline or closed.
Western Union considers this case in “Progress”. This requires additional time to respond. In the meantime, please be advised that Western Union has sent you an email requesting more information. Once the requested information is received, Western Union will be able to further investigate the concern.
We apologize for the inconvenience this might have caused. If you should have any additional questions or concerns, please do not hesitate to contact us.
Sincerely,
The Executive Resolutions Team
Best regards,
Western Union Reference #: 83250
Western Union is writing to you in response to the complaint you sent to Hello Peter.com. You stated that the receiver attempted to receive the funds several times; however, he was advised by the receiving agent that the agent was either offline or closed.
Western Union considers this case in “Progress”. This requires additional time to respond. In the meantime, please be advised that Western Union has sent you an email requesting more information. Once the requested information is received, Western Union will be able to further investigate the concern.
We apologize for the inconvenience this might have caused. If you should have any additional questions or concerns, please do not hesitate to contact us.
Sincerely,
The Executive Resolutions Team
Best regards,
Dear Ms. Jacques Badenhorst,
Western Union has made two previous attempts to contact you in response to the complaint you submitted regarding the issues that your receiver has been experiencing while attempting to receive the funds at a Western Union retail location. However, we were able to reach you.
According to the previous email communications on July 15, 2016 and July 25, 2016, we have requested more information in order to properly investigate your complaint. At this time, Western Union considers this case as closed due to no response with the requested information.
If you should have any additional questions or concerns, please do not hesitate to contact us.
Best regards,
Dear Ms. Jacques Badenhorst,
Western Union has made two previous attempts to contact you in response to the complaint you submitted regarding the issues that your receiver has been experiencing while attempting to receive the funds at a Western Union retail location. However, we were able to reach you.
According to the previous email communications on July 15, 2016 and July 25, 2016, we have requested more information in order to properly investigate your complaint. At this time, Western Union considers this case as closed due to no response with the requested information.
If you should have any additional questions or concerns, please do not hesitate to contact us.
Best regards,