1 reviews | Active since Aug 2021
Western union canal walk
I went to the western union in canal walk and i was disgusted with the service i and my boyfriend received the lady who was helping us was just not intrested you could see with her hands in her pocket and hair untied braids just hanging like she is not even working im sorry to say maybe im just not familier with how their system works,from the moment she started helping us she kept mumbling if you dont know what you are doing im not going to help you and she kept pointing at us with her fingers as if she was refering to her children,her attitude was just not welcoming she asked who wants to collect money it was my boyfriend who does not speak english very well i was ther to assist him but she was getting annoyed and she kept telling me to back off and she didnt want to look at the details wich wer in the fon even through the glass she kept saying read it out im not going to touch your fon.We exchanged words until another lady i assumed it was the manager who went on to ask why my brother sent money to my boyfriend and not me,well i ddnt know that it has to be me even if the money was not mine no one apologised or tryed to reason all they did was label us and say wat ever they felt like saying so is this the way to go?we ended up going to bidvest we got the best service
The agent’s address (if known)
The date and time of your visit
The MTCN – Money Transfer Control Number
The sender’s name as it is on the transaction
The payee’s name as it is on the transaction
Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** You may also email us at ***. Sincerely,
The Western Union Executive Resolutions Team
The agent’s address (if known)
The date and time of your visit
The MTCN – Money Transfer Control Number
The sender’s name as it is on the transaction
The payee’s name as it is on the transaction
Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** You may also email us at ***. Sincerely,
The Western Union Executive Resolutions Team