PL
Patrick L
1 reviews | Active since Feb 2017
14 Jul 2022, 09:20
Western Union
Hi there,
Have been receiving and sending cash trough your service. I was denied a transaction from the DRC yesterday haven't been told the reasons. My brother ( the sender) said I received too much transactions reasons why they refunded him.
If that is their real motives I find it so ridiculous!!! Either Western Union reach out to me and tell me what exactly happen or else bye bye to their company.
Patrick
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Western Union's replyOfficial
19 Jul 2022, 18:19Western Union Reference Number: ***
Dear Patrick Lungungu,
We are writing in response to the complaint received from you dated 7/19/2022 that was addressed to our corporate headquarters. In your complaint, you indicate that you are unable to use Western Union services.
Western Union has reviewed your concerns. We are glad to inform you that we have approved your use of Western Union services. You will be able to send and/or receive Western Union money transfers within the next 48 hours.
We are unable to share the reason why the money transfers were declined. The decision to decline was based on Western Union policy related to our legal obligations. Please refer to Western Union’s Terms and Conditions at www.wu.com for more information.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***.
Sincerely,
Kevin, OP ID # 831
Executive Resolutions Team
Dear Patrick Lungungu,
We are writing in response to the complaint received from you dated 7/19/2022 that was addressed to our corporate headquarters. In your complaint, you indicate that you are unable to use Western Union services.
Western Union has reviewed your concerns. We are glad to inform you that we have approved your use of Western Union services. You will be able to send and/or receive Western Union money transfers within the next 48 hours.
We are unable to share the reason why the money transfers were declined. The decision to decline was based on Western Union policy related to our legal obligations. Please refer to Western Union’s Terms and Conditions at www.wu.com for more information.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***.
Sincerely,
Kevin, OP ID # 831
Executive Resolutions Team
Western Union's reply19 Jul 2022, 18:19
Official
Western Union Reference Number: ***
Dear Patrick Lungungu,
We are writing in response to the complaint received from you dated 7/19/2022 that was addressed to our corporate headquarters. In your complaint, you indicate that you are unable to use Western Union services.
Western Union has reviewed your concerns. We are glad to inform you that we have approved your use of Western Union services. You will be able to send and/or receive Western Union money transfers within the next 48 hours.
We are unable to share the reason why the money transfers were declined. The decision to decline was based on Western Union policy related to our legal obligations. Please refer to Western Union’s Terms and Conditions at www.wu.com for more information.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***.
Sincerely,
Kevin, OP ID # 831
Executive Resolutions Team
Dear Patrick Lungungu,
We are writing in response to the complaint received from you dated 7/19/2022 that was addressed to our corporate headquarters. In your complaint, you indicate that you are unable to use Western Union services.
Western Union has reviewed your concerns. We are glad to inform you that we have approved your use of Western Union services. You will be able to send and/or receive Western Union money transfers within the next 48 hours.
We are unable to share the reason why the money transfers were declined. The decision to decline was based on Western Union policy related to our legal obligations. Please refer to Western Union’s Terms and Conditions at www.wu.com for more information.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***.
Sincerely,
Kevin, OP ID # 831
Executive Resolutions Team