1 reviews | Active since Apr 2014
Western union boulders really bad service
Worst service ever. The tellers are busy talking about personal issues while attending to customers. They stop doing their work and pause to chat while attending to a customer. This is very rude and unacceptable. Please train your staff on customer etiquette. Not pleased at all with the service there.
Good day
Thank you for bringing this to our attention. A Western Union Service Consultant will be in contact with you in due course.
Regards
Western Union
Good day
Thank you for bringing this to our attention. A Western Union Service Consultant will be in contact with you in due course.
Regards
Western Union
Western Union Reference #: ***6
Dear R. Ahmed Rayhana,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. You state in your complaint that an agent location in Boulders Shopping Centre on October 25, 2017 was very rude and unprofessional. You are requesting Western Union to follow up with that location.
We have requested further details from you to be able to address this incident and have not received a reply. We will continue to attempt to collect the needed details to continue our investigation.
Western Union considers this case “In progress” and is researching this matter as this requires additional time to respond.
If you should have any additional questions or concerns, please contact our Corporate Headquarters email us at *** and provide the Western Union ***.
Sincerely,
The Western Union Executive Resolution Team
Western Union Reference #: ***6
Dear R. Ahmed Rayhana,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. You state in your complaint that an agent location in Boulders Shopping Centre on October 25, 2017 was very rude and unprofessional. You are requesting Western Union to follow up with that location.
We have requested further details from you to be able to address this incident and have not received a reply. We will continue to attempt to collect the needed details to continue our investigation.
Western Union considers this case “In progress” and is researching this matter as this requires additional time to respond.
If you should have any additional questions or concerns, please contact our Corporate Headquarters email us at *** and provide the Western Union ***.
Sincerely,
The Western Union Executive Resolution Team
Dear R. Ahmed Rayhana,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. You state in your complaint that an agent location in Boulders Shopping Centre was very rude and unprofessional on October 25, 2017. You are requesting Western Union to follow up with that location.
Western Union has made various attempts to obtain further details from you to be able to address this incident; however, we have not received a reply.
Western Union considers this case as closed due to lack of information, however, once the additional details are provided, we will be glad to further investigate your concerns.
If you should have any additional questions or concerns, please contact our Corporate Headquarters email us at *** and provide the Western Union ***.
Sincerely,
The Western Union Executive Resolution Team
Dear R. Ahmed Rayhana,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. You state in your complaint that an agent location in Boulders Shopping Centre was very rude and unprofessional on October 25, 2017. You are requesting Western Union to follow up with that location.
Western Union has made various attempts to obtain further details from you to be able to address this incident; however, we have not received a reply.
Western Union considers this case as closed due to lack of information, however, once the additional details are provided, we will be glad to further investigate your concerns.
If you should have any additional questions or concerns, please contact our Corporate Headquarters email us at *** and provide the Western Union ***.
Sincerely,
The Western Union Executive Resolution Team