JN
JOSEPH N
1 reviews | Active since Feb 2012
10 Dec 2020, 14:33
Very Poor Service
I am struggling for more than 2 months with an ongoing unresolved issue with this bank. I have send email after email and no within ABSA is getting back to me. My reference number is Re: C-***3 Lost/****** Card ref:_00D1r1GluM._5005J8JKM6:ref. Also for this delay I would like my card to be delivered by next week Monday and I want a limit of R20000
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Western Union's replyOfficial
17 Dec 2020, 17:02Western Union Reference Number: ***
Mr. Joseph,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. In your complaint you indicate that: you are experiencing issues in getting ABSA credit/debit card and you would like to receive your card as soon as possible. Please note that ABSA is not a Western Union company although they do provide Western Union services. Please be aware that WU does not have access to ABSA’s products including credit or debit cards issued to their customers. We apologize but you will need to contact ABSA for a replacement debit/ credit card. However, if there is a transactional issue, please provide:
· MTCN number· Sender’s name as it is on the transaction· Payee’s name as it is on the transaction · Your physical address Please reply with the requested information directly to me or at *** .
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***. You may also contact me directly at the email address referenced below between the hours of 12:00 AM – 09:00 AM, U.S., Monday through Friday. Sincerely, The Western Union Executive Resolutions Team
Mr. Joseph,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. In your complaint you indicate that: you are experiencing issues in getting ABSA credit/debit card and you would like to receive your card as soon as possible. Please note that ABSA is not a Western Union company although they do provide Western Union services. Please be aware that WU does not have access to ABSA’s products including credit or debit cards issued to their customers. We apologize but you will need to contact ABSA for a replacement debit/ credit card. However, if there is a transactional issue, please provide:
· MTCN number· Sender’s name as it is on the transaction· Payee’s name as it is on the transaction · Your physical address Please reply with the requested information directly to me or at *** .
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***. You may also contact me directly at the email address referenced below between the hours of 12:00 AM – 09:00 AM, U.S., Monday through Friday. Sincerely, The Western Union Executive Resolutions Team
Western Union's reply17 Dec 2020, 17:02
Official
Western Union Reference Number: ***
Mr. Joseph,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. In your complaint you indicate that: you are experiencing issues in getting ABSA credit/debit card and you would like to receive your card as soon as possible. Please note that ABSA is not a Western Union company although they do provide Western Union services. Please be aware that WU does not have access to ABSA’s products including credit or debit cards issued to their customers. We apologize but you will need to contact ABSA for a replacement debit/ credit card. However, if there is a transactional issue, please provide:
· MTCN number· Sender’s name as it is on the transaction· Payee’s name as it is on the transaction · Your physical address Please reply with the requested information directly to me or at *** .
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***. You may also contact me directly at the email address referenced below between the hours of 12:00 AM – 09:00 AM, U.S., Monday through Friday. Sincerely, The Western Union Executive Resolutions Team
Mr. Joseph,
Western Union is writing in response to the complaint received from you through the Hello Peter portal. In your complaint you indicate that: you are experiencing issues in getting ABSA credit/debit card and you would like to receive your card as soon as possible. Please note that ABSA is not a Western Union company although they do provide Western Union services. Please be aware that WU does not have access to ABSA’s products including credit or debit cards issued to their customers. We apologize but you will need to contact ABSA for a replacement debit/ credit card. However, if there is a transactional issue, please provide:
· MTCN number· Sender’s name as it is on the transaction· Payee’s name as it is on the transaction · Your physical address Please reply with the requested information directly to me or at *** .
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***. You may also contact me directly at the email address referenced below between the hours of 12:00 AM – 09:00 AM, U.S., Monday through Friday. Sincerely, The Western Union Executive Resolutions Team