They put hold on money, reversed transaction for no good reason.

I'm a foreigner, my permit is expired and still waiting for the renewal (6 months waiting!), my sister made transfer to my name via Western Union, but they said they can't pay me because my permit is expired, as if they don't live in SA and they don't know our Home Affairs. Anyhow, it took couple of days till my sis was refunded and this time i asked her to transfer them to my wife's name (south african), Western Union held the money and refuse to release them and said they'll send them back to my sis. Just like that! in other words, they don't want to help. end of the story! if they dare to say there's good reason, how on earth wouldn't you investigate? why would you simply reject transaction and refuse any cooperation? it's simple transaction between a foreigner and a South African, why would you say no to that in the first place? You are arrogant, you don't care about your clients and i will NEVER use you again.