TM
THOBILE M

1 reviews | Active since Mar 2015

27 Jun 2019, 14:12

Rude staff

The staff at Western Union in Johannesburg Park station were very rude and ended up telling us that they cannot help us.

0
Replies (2)
Western Union
Western Union's reply27 Jun 2019, 14:35
Official
Dear Thobile

Thank you for bringing this to our attention. A Western Union Executive Consultant will be in contact with you for more details.

Kind Regards
Western Union
Western Union
Western Union's reply26 Jul 2019, 17:04
Official
 Dear Mr. Thobile M,  Western Union is writing in response to the complaint we received from you which was addressed to HelloPeter.com.  We have attempted to contact you on various occasions in order to obtain additional details of the Sending Agent; however, we have not received a response.  Upon receipt of the information we will reopen your case. Western Union considers this case closed. If you have you have any additional questions or concerns regarding this complaint or resolution, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***1. You may also email us at ***.  Best regards, 
The Executive Resolutions Team