BR
Bettie R
1 reviews | Active since Jul 2021
28 Mar 2022, 17:53
Pension Payment via Western Union
My UK pension was sent via Western Union to my Capitec Bank in South Africa. I spoke to the UK this morning and they informed me that it was sent from the UK on 28 February and is still not in my account
Helpful (0)
Replies (1)0
Replies (1)
Western Union's replyOfficial
01 Apr 2022, 19:16Western Union reference number ***
Dear Bettie Greyling Roughley,
We are writing to follow up on your concern as the requested information to proceed has not been received.
We are writing in response to the complaint received from you dated March 28, 2022, that was addressed to our corporate headquarters. In your complaint, you indicate that your UK pension was sent to you via WU on February 28 but you still have not received the funds in your account.
I am a specialist for the Executive Resolutions team at Western Union’s corporate headquarters, and I will be handling your case. To investigate your concerns, please provide us with the following information:
Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***
Sincerely,
The Western Union Executive Resolutions Team
Dear Bettie Greyling Roughley,
We are writing to follow up on your concern as the requested information to proceed has not been received.
We are writing in response to the complaint received from you dated March 28, 2022, that was addressed to our corporate headquarters. In your complaint, you indicate that your UK pension was sent to you via WU on February 28 but you still have not received the funds in your account.
I am a specialist for the Executive Resolutions team at Western Union’s corporate headquarters, and I will be handling your case. To investigate your concerns, please provide us with the following information:
- 10-digit MTCN of the transaction you are receiving through Western Union
Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***
Sincerely,
The Western Union Executive Resolutions Team
Western Union's reply01 Apr 2022, 19:16
Official
Western Union reference number ***
Dear Bettie Greyling Roughley,
We are writing to follow up on your concern as the requested information to proceed has not been received.
We are writing in response to the complaint received from you dated March 28, 2022, that was addressed to our corporate headquarters. In your complaint, you indicate that your UK pension was sent to you via WU on February 28 but you still have not received the funds in your account.
I am a specialist for the Executive Resolutions team at Western Union’s corporate headquarters, and I will be handling your case. To investigate your concerns, please provide us with the following information:
Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***
Sincerely,
The Western Union Executive Resolutions Team
Dear Bettie Greyling Roughley,
We are writing to follow up on your concern as the requested information to proceed has not been received.
We are writing in response to the complaint received from you dated March 28, 2022, that was addressed to our corporate headquarters. In your complaint, you indicate that your UK pension was sent to you via WU on February 28 but you still have not received the funds in your account.
I am a specialist for the Executive Resolutions team at Western Union’s corporate headquarters, and I will be handling your case. To investigate your concerns, please provide us with the following information:
- 10-digit MTCN of the transaction you are receiving through Western Union
Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement.
If you have any questions or concerns, please feel free to contact our Corporate Headquarters at ***, and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***
Sincerely,
The Western Union Executive Resolutions Team