Pathetic Western Union Galleria Mall/Amamzitoti

<p>What a terrible experience I had with Western Union on 29/11/2016.I was attending a workshop at UKZN Medical School and had an urgent money transfer to make.As i had to drive back to Harding where there is no available Money Transfer agency,I checked online and found out there is a western union agency at Galleria Mall/Amamzitoti and the closing time was 5:00PM and it was the one on my way back to Harding and should I miss this one ,I will have to wait until maybe the weekend to go to an agency in Post Shepstone.</p> <p>I drove fast and thought I made it on time as I found the agency door at Galleria open and the notice clearly indicated "open" and my watch indicated 16:54.</p> <p>To my biggest surprise,the agent on duty would tell me that they are closed while talking on the phone.So I argued with him telling him that the time in my watch showed that it was not yet 5:00PM.He then told me that he relies on the time on his office telephone and that it was showing already past 5:00 PM.</p> <p>I just could not accept it as i know the time on my cellphone is a correct one until i then decided to ask him to show me the time on his telephone he was talking about.</p> <p>He reluctantly accepted to show me the time on his office phone but when he finally did,it indicated 16:56.</p> <p>Despite that he lie was found out, he still refused to assist me and just said: " please go and try Bidvest Bank next to Game store".</p> <p>Before leaving, I warned him that I was going to expose his poor service on the social media and I took pictures as evidence which I still have with me.</p> <p>And up until now,because I have to work every day in Harding until 4:00 PM,I shave not found any opportunity to make the transfer due to the disservice from that agent.</p>