BQ
Balungile Q

1 reviews | Active since Jan 2018

04 Jan 2018, 13:50

Pathetic service

Went in to collect money just because because i asked for the forms to receive money the worker took off with me and told me to wait for my turn i am ****ed what an attitude after that we had to wait forever to get assistance...poor poor service...

0
Replies (2)
Western Union
Western Union's reply13 Feb 2018, 22:56
Official

Good day

A Western Union representative will be in contact with you shortly .

Regards

Western Union

Western Union
Western Union's reply11 Apr 2018, 17:27
Official

Dear Balungile Qwabe,

Western Union is writing
in response to your communication we received through Hello Peter; in which you
stated that you were treated unprofessionally at an agent location when
collecting your funds on January 4, 2018.

We appreciate your
patience while we researched this matter. We are unable to locate a transaction
collected by Balungile Qwabe on January 4, 2018.

Please provide the
following details so we may address your concerns properly.

The
name of the agent location in which this incident occurred.The time of this incident. (or approximate time if the
exact time is not known)The
Money Transfer Control Number (MTCN) of the transaction you were trying to
collect.The
full name of the sender as it is shown on the transactionThe
full name of the payee as it is shown on the transactionPlease provide this
information at your earliest convenience. Once we have received the above
information; we will be glad to address your concerns.

If you should have
any additional questions or concerns that have not been addressed, please contact Corporate Headquarters at
***, and provide the Western Union ***. You may also
email us at ***.