KR
Kevin R
1 reviews | Active since May 2021
30 Nov 2021, 11:34
Never ever use Western Union and ABSA
Do not use this service, ABSA will make you return many times if you dont have an account with them. 7 times now. There are no negative stars
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Replies (2)
Western Union's replyOfficial
03 Dec 2021, 18:13 Western Union Reference Number: ***
Dear Kevin Rack,
We are writing in response to the complaint received from you through Hello Peter. In your complaint, you indicate that you had problems picking up a transaction at an agent location and you were asked to return several times.
We have attempted to contact you to request further information so that we may assist you with this matter.
Western Union is unable to proceed with this investigation because we haven't received the requested information. Once you have all the necessary information, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***. We will then proceed with a further review of your case. You can also email us at ***.
Regards,
Lisa, OP ID #131
Executive Resolution Specialist
Executive Resolutions Team
Dear Kevin Rack,
We are writing in response to the complaint received from you through Hello Peter. In your complaint, you indicate that you had problems picking up a transaction at an agent location and you were asked to return several times.
We have attempted to contact you to request further information so that we may assist you with this matter.
Western Union is unable to proceed with this investigation because we haven't received the requested information. Once you have all the necessary information, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***. We will then proceed with a further review of your case. You can also email us at ***.
Regards,
Lisa, OP ID #131
Executive Resolution Specialist
Executive Resolutions Team
Western Union's reply03 Dec 2021, 18:13
Official
Western Union Reference Number: ***
Dear Kevin Rack,
We are writing in response to the complaint received from you through Hello Peter. In your complaint, you indicate that you had problems picking up a transaction at an agent location and you were asked to return several times.
We have attempted to contact you to request further information so that we may assist you with this matter.
Western Union is unable to proceed with this investigation because we haven't received the requested information. Once you have all the necessary information, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***. We will then proceed with a further review of your case. You can also email us at ***.
Regards,
Lisa, OP ID #131
Executive Resolution Specialist
Executive Resolutions Team
Dear Kevin Rack,
We are writing in response to the complaint received from you through Hello Peter. In your complaint, you indicate that you had problems picking up a transaction at an agent location and you were asked to return several times.
We have attempted to contact you to request further information so that we may assist you with this matter.
Western Union is unable to proceed with this investigation because we haven't received the requested information. Once you have all the necessary information, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***. We will then proceed with a further review of your case. You can also email us at ***.
Regards,
Lisa, OP ID #131
Executive Resolution Specialist
Executive Resolutions Team
KR
Kevin R's updateReviewer Update
04 Dec 2021, 13:43Hi Lisa,
An email was revived with no message but required me to follow a link and click on an html script insert which is classic BEC and ****fing. Why is there no actual dialogue in the email is odd and may point to the business model been an issue.
Here is your email as plain text.
This is a secure message sent via the Western Union Mail Encryption Gateway. Click here <https://securemail.westernunion.com/formpostdir/securereader?id=IAyDwG-QjLsiprZcPODFhI9YDye7RUqv&brand=***2> by 2021-12-29 06:54 PST to read your message. After that, open the attachment. More Info <https://securemail.westernunion.com/securereader/help.jsf?lang=enus> Disclaimer: This email and its content are confidential and intended solely for the use of the addressee. Please notify the sender if you have received this email in error or simply delete it. Secured by Proofpoint Encryption, Copyright © 2*** Proofpoint, Inc. All rights reserved.
Classic ****fing followed by a request to click on scripts.
Please use this validation code to complete your registration: 920848 Note: This code will expire in 30 minutes. Once again using time frames is another way of ********, all marked as urgent payment emails or about to expire.
Do not allow scripts in emails settings.
Do not follow drive links, like Google Drive or Dropbox links, to download invoices or other content from unrecognized, undisclosed recipients or non-first-tier friend contacts.
Please send emails that i can read without me having to click links to read it. Ask your IT guys the email has classic ****fing and spearfishing hallmarks.
An email was revived with no message but required me to follow a link and click on an html script insert which is classic BEC and ****fing. Why is there no actual dialogue in the email is odd and may point to the business model been an issue.
Here is your email as plain text.
This is a secure message sent via the Western Union Mail Encryption Gateway. Click here <https://securemail.westernunion.com/formpostdir/securereader?id=IAyDwG-QjLsiprZcPODFhI9YDye7RUqv&brand=***2> by 2021-12-29 06:54 PST to read your message. After that, open the attachment. More Info <https://securemail.westernunion.com/securereader/help.jsf?lang=enus> Disclaimer: This email and its content are confidential and intended solely for the use of the addressee. Please notify the sender if you have received this email in error or simply delete it. Secured by Proofpoint Encryption, Copyright © 2*** Proofpoint, Inc. All rights reserved.
Classic ****fing followed by a request to click on scripts.
Please use this validation code to complete your registration: 920848 Note: This code will expire in 30 minutes. Once again using time frames is another way of ********, all marked as urgent payment emails or about to expire.
Do not allow scripts in emails settings.
Do not follow drive links, like Google Drive or Dropbox links, to download invoices or other content from unrecognized, undisclosed recipients or non-first-tier friend contacts.
Please send emails that i can read without me having to click links to read it. Ask your IT guys the email has classic ****fing and spearfishing hallmarks.
KR
Kevin R's update04 Dec 2021, 13:43
Reviewer Update
Hi Lisa,
An email was revived with no message but required me to follow a link and click on an html script insert which is classic BEC and ****fing. Why is there no actual dialogue in the email is odd and may point to the business model been an issue.
Here is your email as plain text.
This is a secure message sent via the Western Union Mail Encryption Gateway. Click here <https://securemail.westernunion.com/formpostdir/securereader?id=IAyDwG-QjLsiprZcPODFhI9YDye7RUqv&brand=***2> by 2021-12-29 06:54 PST to read your message. After that, open the attachment. More Info <https://securemail.westernunion.com/securereader/help.jsf?lang=enus> Disclaimer: This email and its content are confidential and intended solely for the use of the addressee. Please notify the sender if you have received this email in error or simply delete it. Secured by Proofpoint Encryption, Copyright © 2*** Proofpoint, Inc. All rights reserved.
Classic ****fing followed by a request to click on scripts.
Please use this validation code to complete your registration: 920848 Note: This code will expire in 30 minutes. Once again using time frames is another way of ********, all marked as urgent payment emails or about to expire.
Do not allow scripts in emails settings.
Do not follow drive links, like Google Drive or Dropbox links, to download invoices or other content from unrecognized, undisclosed recipients or non-first-tier friend contacts.
Please send emails that i can read without me having to click links to read it. Ask your IT guys the email has classic ****fing and spearfishing hallmarks.
An email was revived with no message but required me to follow a link and click on an html script insert which is classic BEC and ****fing. Why is there no actual dialogue in the email is odd and may point to the business model been an issue.
Here is your email as plain text.
This is a secure message sent via the Western Union Mail Encryption Gateway. Click here <https://securemail.westernunion.com/formpostdir/securereader?id=IAyDwG-QjLsiprZcPODFhI9YDye7RUqv&brand=***2> by 2021-12-29 06:54 PST to read your message. After that, open the attachment. More Info <https://securemail.westernunion.com/securereader/help.jsf?lang=enus> Disclaimer: This email and its content are confidential and intended solely for the use of the addressee. Please notify the sender if you have received this email in error or simply delete it. Secured by Proofpoint Encryption, Copyright © 2*** Proofpoint, Inc. All rights reserved.
Classic ****fing followed by a request to click on scripts.
Please use this validation code to complete your registration: 920848 Note: This code will expire in 30 minutes. Once again using time frames is another way of ********, all marked as urgent payment emails or about to expire.
Do not allow scripts in emails settings.
Do not follow drive links, like Google Drive or Dropbox links, to download invoices or other content from unrecognized, undisclosed recipients or non-first-tier friend contacts.
Please send emails that i can read without me having to click links to read it. Ask your IT guys the email has classic ****fing and spearfishing hallmarks.