1 reviews | Active since Oct 2017
Money was deposited to me on sunday but when i went to collect it was already collected
Good day I have the a serious problem with western union which i have never heard for the past 2 years My husband works out of South Africa and uses Western for money transfers.so he transferred money on Sunday the 4th and i could not collect it that day only went on tuesday to collect and to my surprise i was told that when they enter my mtcn it says no transaction found went to another western same thing. i then called my hubby to check from where he deposited the money,They told him i have collected the money so all i need to know is the branch where the money was collected .all i want is my money then i no longer use western union ever again.Please can someone help me how can it say no transaction this is just a a clean job from inside and who ever is doing this will not stop now ,action needs to be taken ,i am very cross with western and i need answers
Good day
Thank you for bringing this to our attention. A Western Union consultant will be in touch with you shortly.
Kind regards
Western Union
Good day
Thank you for bringing this to our attention. A Western Union consultant will be in touch with you shortly.
Kind regards
Western Union
Western Union Reference Number: ***8
Western Union is writing in response to the complaint we received from you dated 02/07/2018 which was addressed to our HelloPeter.com. In your complaint, you indicate that the funds you expected to receive had already been collected.
An investigation into your concerns has been initiated at this time and I will provide findings of our investigation to you as soon as they are made available. In order to conduct a thorough investigation, I have reached out to you asking for you to provide additional information you have regarding this transaction. The sender’s name, date transaction was sent and tracking number are all necessary in order to proceed with the review.
I assure you that your business is greatly valued and sincerely regret any inconvenience you have experienced with the initial handling of your issues.
Western Union considers this case in progress. If you have you have any additional questions or concerns regarding this complaint or resolution, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***8. You may also email us at ***.
Western Union Reference Number: ***8
Western Union is writing in response to the complaint we received from you dated 02/07/2018 which was addressed to our HelloPeter.com. In your complaint, you indicate that the funds you expected to receive had already been collected.
An investigation into your concerns has been initiated at this time and I will provide findings of our investigation to you as soon as they are made available. In order to conduct a thorough investigation, I have reached out to you asking for you to provide additional information you have regarding this transaction. The sender’s name, date transaction was sent and tracking number are all necessary in order to proceed with the review.
I assure you that your business is greatly valued and sincerely regret any inconvenience you have experienced with the initial handling of your issues.
Western Union considers this case in progress. If you have you have any additional questions or concerns regarding this complaint or resolution, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***8. You may also email us at ***.
Western Union Reference Number: ***8
Western Union is writing in response to the complaint we received from you dated 02/07/2018 which was addressed to HelloPeter.com. In your complaint, you indicate that the funds you intended to receive had already been collected before you made an attempt.
Western Union made three attempts to contact you and collect necessary information regarding your complaint. Due to no response, this case will be closed. If you reach out to us, we will reopen your case. I assure you that your business is greatly valued and sincerely regret any inconvenience you have experienced with the initial handling of your issues.
Western Union considers this case closed. If you have any additional questions or concerns regarding this complaint or resolution, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***8. You may also email us at ***.
Sincerely,
Executive Resolutions Team
Western Union Reference Number: ***8
Western Union is writing in response to the complaint we received from you dated 02/07/2018 which was addressed to HelloPeter.com. In your complaint, you indicate that the funds you intended to receive had already been collected before you made an attempt.
Western Union made three attempts to contact you and collect necessary information regarding your complaint. Due to no response, this case will be closed. If you reach out to us, we will reopen your case. I assure you that your business is greatly valued and sincerely regret any inconvenience you have experienced with the initial handling of your issues.
Western Union considers this case closed. If you have any additional questions or concerns regarding this complaint or resolution, please contact our Corporate Headquarters at ***, and provide the Western Union Reference #: ***8. You may also email us at ***.
Sincerely,
Executive Resolutions Team