ME
Maria E
1 reviews | Active since Aug 2018
03 Dec 2020, 11:51
Mission impossible to send money and profile blocked for No reason
I think my account or profile is blocked. I tried to send somebody money from Absa Internet Banking twice today and both failed.
Your profile does not meet the eligibility criteria for a Western Union transaction.
I have called ABSA and e-mailed Western Union on numerous times and no help. I am unable to go to a branch but online also doesn't work.
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Replies (2)ME
Maria E's updateReviewer Update
03 Dec 2020, 11:58Please assist urgently - I have been trying to send money to a friend for days now. I do not know what is wrong, I only used this service once before.
ME
Maria E's update03 Dec 2020, 11:58
Reviewer Update
Please assist urgently - I have been trying to send money to a friend for days now. I do not know what is wrong, I only used this service once before.
Western Union's replyOfficial
14 Dec 2020, 15:31Western Union Reference Number: ***
Dear Maria Van Eeden,
Western Union is writing in response to the complaint we received from you dated December 8, 2020 which was addressed to our corporate headquarters. In your complaint, you indicate that you are experiencing difficulties sending money with Western Union.
Per your email communication dated December 10, 2020 to Western Union’s Executive Resolutions Specialist, you state that you are no longer requesting assistance from Western Union Financial Services and request that your case be closed.
We sincerely apologize for any inconvenience you have experienced with Western Union and in using our services. It is our hope that you will not base your opinion of us on this incident, but that you will give us another opportunity to provide you with the high-quality service that has made Western Union a global leader in the money transfer industry.
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***.
Sincerely,
The Western Union Executive Resolutions Team
Dear Maria Van Eeden,
Western Union is writing in response to the complaint we received from you dated December 8, 2020 which was addressed to our corporate headquarters. In your complaint, you indicate that you are experiencing difficulties sending money with Western Union.
Per your email communication dated December 10, 2020 to Western Union’s Executive Resolutions Specialist, you state that you are no longer requesting assistance from Western Union Financial Services and request that your case be closed.
We sincerely apologize for any inconvenience you have experienced with Western Union and in using our services. It is our hope that you will not base your opinion of us on this incident, but that you will give us another opportunity to provide you with the high-quality service that has made Western Union a global leader in the money transfer industry.
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***.
Sincerely,
The Western Union Executive Resolutions Team
Western Union's reply14 Dec 2020, 15:31
Official
Western Union Reference Number: ***
Dear Maria Van Eeden,
Western Union is writing in response to the complaint we received from you dated December 8, 2020 which was addressed to our corporate headquarters. In your complaint, you indicate that you are experiencing difficulties sending money with Western Union.
Per your email communication dated December 10, 2020 to Western Union’s Executive Resolutions Specialist, you state that you are no longer requesting assistance from Western Union Financial Services and request that your case be closed.
We sincerely apologize for any inconvenience you have experienced with Western Union and in using our services. It is our hope that you will not base your opinion of us on this incident, but that you will give us another opportunity to provide you with the high-quality service that has made Western Union a global leader in the money transfer industry.
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***.
Sincerely,
The Western Union Executive Resolutions Team
Dear Maria Van Eeden,
Western Union is writing in response to the complaint we received from you dated December 8, 2020 which was addressed to our corporate headquarters. In your complaint, you indicate that you are experiencing difficulties sending money with Western Union.
Per your email communication dated December 10, 2020 to Western Union’s Executive Resolutions Specialist, you state that you are no longer requesting assistance from Western Union Financial Services and request that your case be closed.
We sincerely apologize for any inconvenience you have experienced with Western Union and in using our services. It is our hope that you will not base your opinion of us on this incident, but that you will give us another opportunity to provide you with the high-quality service that has made Western Union a global leader in the money transfer industry.
Western Union has concluded its investigation, however, if you have any additional questions or concerns regarding this resolution, please email us at *** and provide the Western Union Reference #: ***.
Sincerely,
The Western Union Executive Resolutions Team