EK
Edwin K
1 reviews | Active since Jul 2011
24 Mar 2016, 17:46
Despicable service
I went to you master currency branch in sandton city and your consultants were rude and annoying. We gave them out proof of address and it was after 5 and they were unable to verify and refused to assist us. <br> Your employee who had just walked in sent is to standard bank to get a proof address. Standard bank was closed. We want to another western union and got out matter resolved.
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Western Union's replyOfficial
30 Mar 2016, 20:15Hello edwininc,
I am responding to your posting on March 24, 2016. Western Union is sorry to learn of the difficulty you experienced with a recent interaction at an agent location. We would appreciate any additional details you may provide so we can investigate this agent location. We have sent you an email under separate cover, please feel free to reply with the requested information.
We value your feedback and hope to better meet your needs in the future.
Sincerely,
The Executive Resolutions Team
I am responding to your posting on March 24, 2016. Western Union is sorry to learn of the difficulty you experienced with a recent interaction at an agent location. We would appreciate any additional details you may provide so we can investigate this agent location. We have sent you an email under separate cover, please feel free to reply with the requested information.
We value your feedback and hope to better meet your needs in the future.
Sincerely,
The Executive Resolutions Team
Best regards,
Western Union's reply30 Mar 2016, 20:15
Official
Hello edwininc,
I am responding to your posting on March 24, 2016. Western Union is sorry to learn of the difficulty you experienced with a recent interaction at an agent location. We would appreciate any additional details you may provide so we can investigate this agent location. We have sent you an email under separate cover, please feel free to reply with the requested information.
We value your feedback and hope to better meet your needs in the future.
Sincerely,
The Executive Resolutions Team
I am responding to your posting on March 24, 2016. Western Union is sorry to learn of the difficulty you experienced with a recent interaction at an agent location. We would appreciate any additional details you may provide so we can investigate this agent location. We have sent you an email under separate cover, please feel free to reply with the requested information.
We value your feedback and hope to better meet your needs in the future.
Sincerely,
The Executive Resolutions Team
Best regards,