EN
Eunice N
1 reviews | Active since Jul 2019
25 Aug 2022, 16:42
Bad services
Good afternoon the level of service at western union Fourways was very unpleasant the ladies(Idah Ngwenye, Melissa Moodley) are rude made me go up and down to go print out my proof of address returning back they told me they can't help me after I stood in long queues to get a print out at postnet, am very disappointed and regret using this services little did I know I'll get such bad services for just receiving my money.
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Replies (1)
Western Union's replyOfficial
30 Aug 2022, 16:51 Dear Eunice Nthabiseng, We are writing to follow up on your concern as the requested information to proceed has not been received. I am a specialist for the Executive Resolutions Team at Western Union’s corporate headquarters, and, as previously requested, to investigate your concerns, please provide us with the following information: MTCN
Name of Agent Location
Address and telephone number of the agent location
Date and time you visit this location Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #:*** to be connected to me directly. You may also email us at ***. Sincerely,
Sandra, OP ID #185
Executive Resolutions Team
Name of Agent Location
Address and telephone number of the agent location
Date and time you visit this location Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #:*** to be connected to me directly. You may also email us at ***. Sincerely,
Sandra, OP ID #185
Executive Resolutions Team
Western Union's reply30 Aug 2022, 16:51
Official
Dear Eunice Nthabiseng, We are writing to follow up on your concern as the requested information to proceed has not been received. I am a specialist for the Executive Resolutions Team at Western Union’s corporate headquarters, and, as previously requested, to investigate your concerns, please provide us with the following information: MTCN
Name of Agent Location
Address and telephone number of the agent location
Date and time you visit this location Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #:*** to be connected to me directly. You may also email us at ***. Sincerely,
Sandra, OP ID #185
Executive Resolutions Team
Name of Agent Location
Address and telephone number of the agent location
Date and time you visit this location Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #:*** to be connected to me directly. You may also email us at ***. Sincerely,
Sandra, OP ID #185
Executive Resolutions Team